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Terms & Conditions

By booking a taxi with Frisky Trails - By Rustagi Tours & Travels, you agree to the following terms and conditions. 

Please read them carefully:

  1. Booking Confirmation: No booking is considered confirmed unless advance payment is made.

  2. Parking and Toll Taxes: Passengers are responsible for paying parking fees and toll taxes during the ride.

  3. Full-Day Ride: A full day of service is counted as 8 hours or 80 km only. Any time / km beyond this will incur additional hourly charges or per km. If a customer spends more time at one location, they will lose time for the next destination. This is not the responsibility of Frisky Trails - By Rustagi Tours & Travels.

  4. Fixed Plans: Cars are provided on a fixed plan basis. Customers must specify the plan they choose before taking the vehicle.

  5. Cancellation Policy:

    1. Before 15 days of the tour: 50% cancellation charges.

    2. Before 10 days of the tour: 30% cancellation charges.

    3. Within 4 days of the tour: No refund.

    4. Post-Booking Cancellation: If you cancel the booking after the specified time frame, Rustagi Tours & Travels reserves the right to retain the entire booking amount.

  6. Extra Destinations: Adding an extra destination to the planned route will incur additional charges.

  7. Entry Tickets: If customers visit locations that require extra entry fees for vehicles, they are responsible for paying the entry tickets.

  8. Cancellation during Multi-Day Tours: If any multi-day tour is cancelled during the course of the tour, the customer must pay the full amount. Frisky Trails - By Rustagi Tours & Travels reserves the right to take legal action if payment is not made.

  9. Jurisdiction: All decisions and disputes related to bookings and services are subject to the jurisdiction of Dharamshala.

  10. Agreement to Terms: By booking and using our services, you agree to comply with these terms and conditions.

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